Location: Tulip Festival / Pick Farm (Outdoor)
Season: Late April – May (Weekdays & Weekends)
Pay: $20/hour
Schedule: Shifts between 8:00am–9:00pm (4–8 hour shifts); Must be available to work May 2, 3, 9, & 10.
About the Role
Field Stewards are responsible for protecting the tulip fields while enhancing the guest experience. This role combines light security, guest assistance, and on-the-ground presence to ensure the field remains clean. This role helps direct visitors to follow the rules, treat the flowers with care, and leave with a positive experience. Field Stewards must be comfortable politely but confidently enforcing rules and addressing issues in real time.
Responsibilities
- Clean up the field to pick up damaged flowers and/or garbage and ensure paths are clean and clear
- Provide friendly guidance on how and where to pick flowers
- Return any items found in the field to guest services
- Monitor guest behavior throughout the fields & intervene when guests step into restricted areas or handle flowers improperly
- Prevent damage to flowers, pathways, and displays
- Escalate repeat or serious issues to a manager
- Answer guest questions (directions, picking rules, exits, restrooms)
- Offer to take photos for guests and groups
- Help manage crowd flow in high-traffic photo areas and ensure props are being used with respect
- Maintain authority without confrontation
- Use approved language when correcting guests or escalate to a manager as needed
Requirements
- Must be 16+ (18+ preferred)
- Comfortable communicating with guests
- Clear communication skills
- Calm under pressure during peak times
- Comfortable standing for long periods
- Reliable transportation to and from the site
- Ability to follow safety procedures and instructions
- Must be available weekends
Nice to Have
Experience with security, crowd management
Customer service or event experience